FAQ - Frequently Asked Questions

Questions about Satyam Digital Services

If you have any type of questions about our service please contact: +91-9303553555 or mail: [email protected]


1. What is digital marketing?

Digital marketing is a bit of a catch-all phrase to cover all the services we offer. There are likely all sorts of definitions, but in our particular case it covers anything based online. This includes: SEO, PPC, Analytics and conversion rate optimization, Content creation and marketing, Social media, Email marketing, Marketing automation.


2. How much do you charge?

All our projects are completely bespoke, so it is difficult to give exact figures. At the moment we work with companies who have budgets ranging from a few hundred pounds per month to a few thousand. Rather than having a minimum amount, we adjust our strategies, volume of work and timescales based on the available budget. We can also adjust the approach we take depending on how much involvement our clients have. If you are happy to implement suggestions yourself (after a proper explanation), it will reduce the overall project cost. Furthermore, if you have a service we may have use for, we are happy to trade skills if possible.


03. Can you guarantee results?

Nobody can guarantee results in digital marketing as there are too many variables, especially with SEO, as Google’s algorithm is a secret. What we can do is point to a highly successful track record across all sorts of sectors and put you in contact with some of our clients if you want to see the kind of results we can produce. Also, trust us when we tell you that we aren’t happy with results unless you are!


04. How will you report and how do we know what you'll be working on?

We like to keep our clients up-to-date. We send monthly reports outlining performance, as well as work completed and upcoming work. In addition, we will also show you how to use Analytics and set up appropriate dashboards so you can keep track of performance yourselves. We also provide action lists detailing all the areas we believe need working on, with appropriate due dates. If that isn’t enough, we also will be in regular contact and if possible will spend time in your office working alongside you.


05. How will we be able to contact you?

We don’t do account managers at 31; all our clients have our direct contact details, including phone (landline and mobile), email and social networking accounts. What’s more, we can arrange regular calls and visits to make sure you’re always up-to-date with the project.


06. What sorts of businesses do you work with?

We have experience with and work with businesses of all sizes, from local companies and start-ups to national and multinational brands. We have experience of working with companies in all sorts of sectors, from software companies and insurers to local plumbers and photographers.